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	<title>Booksprung &#187; ebooks</title>
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	<description>ebook news and tips</description>
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		<title>Harry Potter series finally available as (legit) ebooks</title>
		<link>http://booksprung.com/harry-potter-series-finally-available-as-legit-ebooks</link>
		<comments>http://booksprung.com/harry-potter-series-finally-available-as-legit-ebooks#comments</comments>
		<pubDate>Tue, 27 Mar 2012 16:55:27 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[authors]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[ebooks]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[publishing]]></category>
		<category><![CDATA[self publishing]]></category>
		<category><![CDATA[audiobooks]]></category>
		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[drm]]></category>
		<category><![CDATA[ebook editions]]></category>
		<category><![CDATA[harry potter]]></category>
		<category><![CDATA[how to buy]]></category>
		<category><![CDATA[pottermore]]></category>
		<category><![CDATA[rowling]]></category>
		<category><![CDATA[where to buy]]></category>

		<guid isPermaLink="false">http://booksprung.com/?p=7433</guid>
		<description><![CDATA[Katniss might be the biggest teenager in fiction this year, but never underestimate the lasting influence of The Boy Who Refuses To Die, who is making news once again today. Starting immediately, you can visit shop.pottermore.com and buy all seven &#8230; <a href="http://booksprung.com/harry-potter-series-finally-available-as-legit-ebooks">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><img style=' float: left; padding: 4px; margin: 0 7px 2px 0;'  src="http://booksprung.com/wp-content/uploads/2012/03/032712-001-pottermorestore.jpg" alt="" title="032712-001-pottermorestore" class="alignleft size-full wp-image-7435 scale-with-grid" />Katniss might be the biggest teenager in fiction this year, but never underestimate the lasting influence of The Boy Who Refuses To Die, who is making news once again today. Starting immediately, you can <a href="http://shop.pottermore.com/en_US/harry-potter-ebooks?c=USD">visit shop.pottermore.com</a> and buy all seven Harry Potter books as ebooks. Audiobooks are available, too, although if you&#8217;re looking for enhanced ebook editions you&#8217;re going to have to wait a while longer.<span id="more-7433"></span></p>
<p>The Potter brand is so powerful that Rowling&#8217;s team was able to push through some important changes in how the books will be sold. These changes are very friendly to both consumers and public libraries, so I hope Pottermore succeeds and becomes the model for best practices in ebook retailing.</p>
<p>The first big change is <em>where</em> the ebooks will be sold. You can only buy them through Pottermore, so for example if you go to Amazon and search for them, you&#8217;ll be redirected back to Pottermore. <a href="http://www.futurebook.net/content/pottermore-finally-delivers-harry-potter-e-books-arrive">Futurebook</a>, which is where I got most of this news, notes that Apple refused Pottermore&#8217;s terms, so you won&#8217;t see Harry Potter on the Apple iBooks Store. (Fortunately iBooks syncs unlocked EPUB files&#8211;see below&#8211;so your bookmarks and notes will still work if you read a Pottermore edition in iBooks.)</p>
<p>The second big change&#8211;and the one that I hope publishers everywhere seriously consider&#8211;is how DRM will work. Instead of locking consumers down with single-platform editions that can&#8217;t be transferred to another platform in the future (e.g. from Nook to iBooks), Pottermore will provide an unlocked EPUB file as well as let you directly push the book to your specific device, whether it&#8217;s a Kindle or a Nook or a Sony Reader. More important, at least when it comes to future-proofing your purchases, Pottermore will only use <em>social</em> DRM, meaning it will add a unique identifier to each copy so that it can track it back to the original buyer should it show up on a pirate sight. Futurebook says if you push the file to your Kindle or Nook, then Amazon or B&#038;N will add their own encryption DRM to the file, which is something I haven&#8217;t tested yet but it doesn&#8217;t sound reasonable. (To my knowledge, Amazon doesn&#8217;t force DRM on any ebooks it sells; publishers have to specifically add it. In general, Amazon relies on its proprietary AZW format to keep consumers locked in.) </p>
<p>In plain language, this means you can read your Harry Potter ebooks on a <a href="http://shop.pottermore.com/en_US/Help/faq_compatibledevices?c=USD">wide range of devices</a> without having to worry about DRM encryption errors.</p>
<p><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  src="http://booksprung.com/wp-content/uploads/2012/03/032712-001-pottercutout-300x229.jpg" alt="" title="032712-001-pottercutout" width="300" height="229" class="alignright size-medium wp-image-7434" />If you&#8217;ve been following the awfulness that is the library ebook saga&#8211;where most of the major publishers have either implemented restrictive lending limits or stopped selling libraries ebook editions altogether&#8211;there&#8217;s some good news here, too. Pottermore is offering ebook editions to libraries under a five-year unlimited lending license. </p>
<p>The reason Pottermore can switch to social DRM and set fairer terms for public libraries is simple: because it&#8217;s selling the files directly, it can establish policies that are better for consumers while still great for the author/publisher. If Pottermore had to sell directly through retailers like Amazon or Apple, it would be forced to submit to those companies&#8217; self-serving policies, many of which (like platform lock-in and DRM encryption) aren&#8217;t good for publishers <em>or</em> consumers.</p>
<p>To me, that&#8217;s the most important aspect to this story: that Pottermore is testing the viability of a real alternative to the current sales model. It&#8217;s too bad that the big publishers (excepting Random House) foolishly pushed an agency model&#8211;and exposed themselves to charges of collusion in the process&#8211;instead of trying something more innovative like this. Maybe, if Pottermore&#8217;s strategy proves successful, it will give all publishers hard evidence that there are better ways to approach ebookselling.</p>
<p><em>Via <a href="http://infodocket.com/2012/03/27/j-k-rowlings-pottermore-website-starts-selling-harry-potter-e-books/">INFOdocket</a></em></p>
<p>(Harry Potter Cutout: <a href="http://www.flickr.com/photos/tessmilligan/6018449449/">Tess Milligan</a>)</p>
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		<title>Three new EPUB readers for OS X</title>
		<link>http://booksprung.com/three-new-epub-readers-for-os-x</link>
		<comments>http://booksprung.com/three-new-epub-readers-for-os-x#comments</comments>
		<pubDate>Mon, 27 Feb 2012 17:20:28 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[apps]]></category>
		<category><![CDATA[ebooks]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[reviews]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[comparisons]]></category>
		<category><![CDATA[epub]]></category>
		<category><![CDATA[mac]]></category>
		<category><![CDATA[os x]]></category>
		<category><![CDATA[readers]]></category>

		<guid isPermaLink="false">http://booksprung.com/?p=7426</guid>
		<description><![CDATA[The Mac Observer recently reviewed three different EPUB readers for OS X, and even put together a handy chart so you can compare features. Murasaki &#8592; this one has the comparison chart BookReader Bookle I&#8217;m happy to see some new &#8230; <a href="http://booksprung.com/three-new-epub-readers-for-os-x">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><img style=' float: left; padding: 4px; margin: 0 7px 2px 0;'  src="http://booksprung.com/wp-content/uploads/2012/02/022712-001-osxepubapps.jpg" alt="" title="022712-001-osxepubapps" class="alignleft size-full wp-image-7427 scale-with-grid" /><br clear="all" />The Mac Observer recently reviewed three different EPUB readers for OS X, and even put together a handy chart so you can compare features.<span id="more-7426"></span></p>
<ul>
<li><a href="http://www.macobserver.com/tmo/review/murasaki_an_epub_ebook_reader_for_mac_disappoints/">Murasaki</a> &larr; this one has the comparison chart</li>
<li><a href="http://www.macobserver.com/tmo/review/bookreader_a_full-featured_ebook_reader_for_mac/">BookReader</a></li>
<li><a href="http://www.macobserver.com/tmo/review/bookle_a_friendly_epub_reader_for_the_mac/">Bookle</a></li>
</ul>
<p>I&#8217;m happy to see some new EPUB solutions hitting the marketplace. If you use a Mac, you probably already know that EPUB readers have been scarce around these parts. Sure, there&#8217;s the <a href="http://booksprung.com/epubreader-turns-firefox-into-an-epub-reader">EPUBReader plugin</a> if you use Firefox, but Chrome and Safari don&#8217;t have anything as good. There&#8217;s also the built-in reader from Calibre, but it is only a reader of last resort. Otherwise you&#8217;re stuck with overbuilt solutions like Adobe Digital Editions or B&#038;N&#8217;s Nook app (which requires a B&#038;N account even if you&#8217;re just using it for personal EPUB files).</p>
<p>I&#8217;ve tried two of these new apps, and in my opinion they&#8217;re not bringing enough quality to warrant a purchase price just yet. But at least they&#8217;re trying! The first app that can offer deep customization, broad EPUB	 compatibility, and sophisticated annotation tools will find itself at the head of a pretty empty market segment, so there&#8217;s still plenty of room for improvement in the coming months. For now, this is a great start.</p>
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		<title>Apple clarifies iBooks Author fine print, but message is the same</title>
		<link>http://booksprung.com/apple-clarifies-ibooks-author-fine-print-but-message-is-the-same</link>
		<comments>http://booksprung.com/apple-clarifies-ibooks-author-fine-print-but-message-is-the-same#comments</comments>
		<pubDate>Sat, 04 Feb 2012 14:04:51 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[ebooks]]></category>

		<guid isPermaLink="false">http://booksprung.com/?p=7394</guid>
		<description><![CDATA[Don&#8217;t get too excited by the news that Apple has revised its license agreement for iBooks Author. The terms remain exactly the same; they&#8217;re just more explicit now. Apple No Longer Claims to Own Your Content on iBooks]]></description>
			<content:encoded><![CDATA[<p>Don&#8217;t get too excited by the news that Apple has revised its license agreement for iBooks Author. The terms remain exactly the same; they&#8217;re just more explicit now.</p>
<p><span id="more-7394"></span><a href="http://mashable.com/2012/02/03/ibooks-author-eula-update/">Apple No Longer Claims to Own Your Content on iBooks</a></p>
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		<title>Why social reading apps are doomed to fail</title>
		<link>http://booksprung.com/why-social-reading-apps-are-doomed-to-fail-through-no-fault-of-their-own</link>
		<comments>http://booksprung.com/why-social-reading-apps-are-doomed-to-fail-through-no-fault-of-their-own#comments</comments>
		<pubDate>Wed, 01 Feb 2012 22:39:30 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[apps]]></category>
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		<category><![CDATA[drm]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[restrictions]]></category>
		<category><![CDATA[sharing]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social networks]]></category>
		<category><![CDATA[social reading]]></category>

		<guid isPermaLink="false">http://booksprung.com/?p=7338</guid>
		<description><![CDATA[I&#8217;ve been testing out some social reading apps on the iPad in recent weeks, and while I hope to post something more in-depth in the near future, I read some items today that corroborate a general disappointment I&#8217;ve been feeling. &#8230; <a href="http://booksprung.com/why-social-reading-apps-are-doomed-to-fail-through-no-fault-of-their-own">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><img style=' float: left; padding: 4px; margin: 0 7px 2px 0;'  src="http://booksprung.com/wp-content/uploads/2012/02/020112-001-seattle-library.jpg" alt="" title="020112-001-seattle-library" class="alignleft size-full wp-image-7340 scale-with-grid" />I&#8217;ve been testing out some social reading apps on the iPad in recent weeks, and while I hope to post something more in-depth in the near future, I read some items today that corroborate a general disappointment I&#8217;ve been feeling. <span id="more-7338"></span></p>
<h5>Too many restrictions</h5>
<p>About a week ago, a study about ebook buying and reading habits reported that <a href="http://paidcontent.org/article/419-new-stats-kids-find-e-books-fun-and-cool-but-teens-are-still-reluctant/">teens find current ebook platforms too limited when it comes to social sharing</a>:</p>
<blockquote><p><strong>The E-Book Market for 13- to 17-Year-Olds</strong></p>
<ul>
<li><strong>Teens lag behind all other age groups in e-book adoption.</strong> Sixty-six percent of 13- to 17-year olds say they prefer print books to e-books, 26 percent say they have no preference and only 8 percent prefer e-books.</li>
<li>One reason for this resistance: Teens like using social technology to discuss and share things with their friends, and e-books at this point are not a social technology. An increasing number of teens surveyed says there are <strong>too many restrictions on using e-books</strong>: 14 percent said so in 2011, compared to 6 percent in 2010.</li>
</ul>
</blockquote>
<p>That&#8217;s been my overall takeaway, too, while test-driving these various social reading apps recently. There are just too many restrictions to make the experience enjoyable. </p>
<p>But &#8220;too many restrictions&#8221; is a pretty general complaint. What about some details? Okay, here are two fatal flaws I see in the social reading experience right now:</p>
<p><strong>1. The ebook landscape is too fragmented.</strong></p>
<p>From retailers to technology companies to publishers, every company involved in ebooks today is spending a massive amount of resources trying to simultaneously lock in customers, block competition, and thwart piracy. None of these goals serves the needs of the customer. In fact, progress in any of them makes it increasingly harder for an individual to use his ebooks freely.</p>
<p><strong>2. DRM ruins everything.</strong></p>
<p>I know, it&#8217;s always so easy to bash DRM, and how else will you prevent customers from making copies etc? But when it comes to social media, DRM truly is a lethal additive. Social sharing requires a frictionless environment to work&#8211;think Instagram or Pinterest&#8211;and DRM is almost pure friction. </p>
<p>Imagine the ghostland that Instagram would have become if you had to authorize and unlock each photo, then sideload it into the Instagram app before uploading.</p>
<h5>See the restrictions in action</h5>
<p><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  src="http://booksprung.com/wp-content/uploads/2012/02/020112-001-subtext-ipad-app.jpg" alt="" title="020112-001-subtext-ipad-app" class="alignright size-full wp-image-7344 scale-with-grid" />My favorite social reading app of the moment is <a href="http://subtext.com/">Subtext</a>, and yet unless those two issues are resolved soon, I fear Subtext is a non-starter, along with every other social reading attempt currently being tested or developed. </p>
<p>Why? Because right now, to use Subtext you have to:</p>
<ol>
<li>Own an iPad.</li>
<li>Buy your ebooks from an exclusive subset of retailers such as Kobo and Google Books.</li>
</ol>
<p>Let&#8217;s look at the fragmentation problem: You can&#8217;t use Subtext on your smartphone or on an Android tablet. You can&#8217;t use Kindle or iBooks or Nook or library ebooks with it. You can&#8217;t even review your notes and highlights on the web, for instance from a regular computer or laptop. And about that pesky DRM: If you <em>do</em> buy ebooks that work with Subtext, they won&#8217;t work on any Kindle devices or apps, and your notes won&#8217;t carry over to Kobo or Nook or Overdrive. </p>
<p>Why would a teenager go through so many hoops, and deal with such an unnecessarily hamstrung &#8220;solution&#8221; just to talk to her friends about a book? For that matter, why would an adult? Why would anyone? Life&#8217;s too short for that sort of nonsense.</p>
<p>I still think social reading apps point out an interesting future for, say, book clubs and classrooms, but until the industry kills DRM for good and stops trying to carve up exclusive little corporate fiefdoms, it&#8217;s going to be too much trouble to bother with. </p>
<p>(Photo: <a href="http://www.flickr.com/photos/niallkennedy/21512746/">niallkennedy</a>)</p>
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		<title>Can Apple even enforce its abusive iBooks Author EULA?</title>
		<link>http://booksprung.com/can-apple-even-enforce-its-abusive-ibooks-author-eula</link>
		<comments>http://booksprung.com/can-apple-even-enforce-its-abusive-ibooks-author-eula#comments</comments>
		<pubDate>Sat, 28 Jan 2012 06:05:48 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[Apple iOS]]></category>
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		<guid isPermaLink="false">http://booksprung.com/?p=7317</guid>
		<description><![CDATA[The always helpful Passive Voice lawyer weighs in on whether Apple has created a EULA for iBooks Author that no sane judge would consider valid]]></description>
			<content:encoded><![CDATA[<p><span id="more-7317"></span>The always helpful Passive Voice lawyer weighs in on whether Apple has created a EULA for iBooks Author that no sane judge would consider valid</p>
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		<title>The Atavist: publish to any format you like</title>
		<link>http://booksprung.com/the-atavist-publish-to-any-format-you-like</link>
		<comments>http://booksprung.com/the-atavist-publish-to-any-format-you-like#comments</comments>
		<pubDate>Tue, 24 Jan 2012 15:36:04 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[DIY]]></category>
		<category><![CDATA[ebooks]]></category>
		<category><![CDATA[online]]></category>
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		<category><![CDATA[services]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[fine print]]></category>
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		<guid isPermaLink="false">http://booksprung.com/?p=7329</guid>
		<description><![CDATA[It&#8217;s not released to the public yet, but longform epublisher The Atavist is putting the final touches on a free version of its conversion tool, which will enable authors to publish to a variety of platforms at once without being &#8230; <a href="http://booksprung.com/the-atavist-publish-to-any-format-you-like">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><img style=' float: left; padding: 4px; margin: 0 7px 2px 0;'  src="http://booksprung.com/wp-content/uploads/2012/01/20120130-103421.jpg" alt="20120130-103421.jpg" class="alignleft size-full scale-with-grid" /><br clear="all" />It&#8217;s not released to the public yet, but longform epublisher The Atavist is putting the final touches on a free version of its conversion tool, which will enable authors to publish to a variety of platforms at once without being tied to any one company&#8217;s overly restrictive fine print. (Yes, that&#8217;s a jab at iBooks Author obviously.) Think Smashwords&#8217; Meatgrinder, but (I hope) without the Microsoft Word requirement.</p>
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		<title>Apple gives book creators beautiful, golden handcuffs</title>
		<link>http://booksprung.com/apple-gives-book-creators-beautiful-golden-handcuffs</link>
		<comments>http://booksprung.com/apple-gives-book-creators-beautiful-golden-handcuffs#comments</comments>
		<pubDate>Thu, 19 Jan 2012 16:30:16 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[Apple iOS]]></category>
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		<guid isPermaLink="false">http://booksprung.com/?p=7295</guid>
		<description><![CDATA[Today Apple raised the bar on interactive textbook publishing, with the introduction of a revamped iBooks app for the iPad and a free textbook publishing app for the Mac. If you&#8217;ve got an iPad, a fairly new Mac, and a &#8230; <a href="http://booksprung.com/apple-gives-book-creators-beautiful-golden-handcuffs">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><img src="http://booksprung.com/wp-content/uploads/2012/01/011912-001-ibooks-author-ipad-only.jpg" alt="" title="011912-001-ibooks-author-ipad-only" class="alignleft size-full wp-image-7296 scale-with-grid" style="margin: 0 10px 10px 0; padding: 0; display: inline; float: left;;  float: left; padding: 4px; margin: 0 7px 2px 0;" />Today Apple raised the bar on interactive textbook publishing, with the introduction of a revamped iBooks app for the iPad and a free textbook publishing app for the Mac. If you&#8217;ve got an iPad, a fairly new Mac, and a big pile o&#8217; knowledge to share with the world, you can now create a really awesome digital textbook for free (minus iPad/Mac costs, of course).</p>
<p>I&#8217;m not going to comment on the software, as I&#8217;m still downloading it as I type this entry. And other sites are doing a great job of covering today&#8217;s Apple press conference, so I&#8217;m not going to give Apple more free PR if I can help it. I mean, unless they want to pay me. </p>
<p><a href="http://booksprung.com/wp-content/uploads/2012/01/011912-001-ibooksauthorlicense.jpg"><img style=' float: right; padding: 4px; margin: 0 0 2px 7px;'  src="http://booksprung.com/wp-content/uploads/2012/01/011912-001-ibooksauthorlicense-150x150.jpg" alt="" title="011912-001-ibooksauthorlicense" class="alignright size-thumbnail wp-image-7297 scale-with-grid" /></a>But I would like to point out one important catch. The fancy new textbook authoring software that Apple is giving away, iBooks Author, comes with a big restriction in its license agreement, and it&#8217;s that <strong>you can only sell your textbook in Apple&#8217;s iBooks store.</strong> (Click image for full-size screenshot of the license from the App Store page.) If you want to give your new textbook away for free, Apple has no problem with that. But if you want to sell it yourself or use some other retailer, no dice. You go through iBooks, meaning through Apple, and you give Apple a cut of the profits. Or you don&#8217;t use iBooks Author to make your fancy new digital textbook.</p>
<p>That, of course, is why iBooks Author is free. It&#8217;s sort of like if the company started giving away Pages, but required that all novels typed with the app belonged to the Apple Store. </p>
<p>So download it, play with it, learn from it. But take a good look at the terms before you invest any real labor in using it, because whatever you end up producing is going to be under Apple&#8217;s control for a long, long time. </p>
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		<title>Eleven free Philip K. Dick short stories</title>
		<link>http://booksprung.com/eleven-free-philip-k-dick-short-stories</link>
		<comments>http://booksprung.com/eleven-free-philip-k-dick-short-stories#comments</comments>
		<pubDate>Wed, 04 Jan 2012 14:31:56 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[deals]]></category>
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		<category><![CDATA[paranoid]]></category>
		<category><![CDATA[philip k. dick]]></category>
		<category><![CDATA[public domain]]></category>
		<category><![CDATA[sci-fi]]></category>
		<category><![CDATA[sf]]></category>
		<category><![CDATA[short stories]]></category>

		<guid isPermaLink="false">http://booksprung.com/?p=7270</guid>
		<description><![CDATA[You might not think that the sci-fi author Philip K. Dick, whose brain twisting stories seem to end up as Hollywood movies every couple of years, would have anything in the public domain (he died in 1982), but Project Gutenberg &#8230; <a href="http://booksprung.com/eleven-free-philip-k-dick-short-stories">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><img src="http://booksprung.com/wp-content/uploads/2012/01/010412-001-philipkdick-1.jpg" alt="" title="010412-001-philipkdick-1" class="alignleft size-full wp-image-7271 scale-with-grid" style="margin: 0 10px 10px 0; padding: 0; display: inline; float: left;;  float: left; padding: 4px; margin: 0 7px 2px 0;"><br clear="all">You might not think that the sci-fi author Philip K. Dick, whose brain twisting stories seem to end up as Hollywood movies every couple of years, would have anything in the public domain (he died in 1982), but Project Gutenberg has eleven short stories that are legally free to all, at least in the U.S. Head over to <a href="http://www.openculture.com/2012/01/free_stories_by_philip_k_dick.html">Open Culture&#8217;s Philip K. Dick collection</a> to download them in multiple formats.</p>
<p>If you like Dick but you&#8217;re more into nonfiction, <a href="http://www.wired.com/wired/archive/11.12/philip_pr.html">here&#8217;s a 2003 Wired article on Dick&#8217;s lasting influence on Hollywood</a>.</p>
<p>(Illustration: <a href="http://www.flickr.com/photos/46569090@N03/6621945359/">The._.Joker</a>)</p>
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		<title>Here&#8217;s how a local bookseller tried to get my future business</title>
		<link>http://booksprung.com/heres-how-a-local-bookseller-tried-to-get-my-future-business</link>
		<comments>http://booksprung.com/heres-how-a-local-bookseller-tried-to-get-my-future-business#comments</comments>
		<pubDate>Thu, 15 Dec 2011 21:17:18 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[commentary]]></category>
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		<category><![CDATA[booksellers]]></category>
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		<category><![CDATA[competition]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[local]]></category>
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		<guid isPermaLink="false">http://booksprung.com/?p=7257</guid>
		<description><![CDATA[In my recent counter-tirade against the emotional outbursts that booksellers are frequently guilty of when they should be discussing retail strategies, I mentioned that the last time I contacted a local bookstore to offer feedback on what I want as &#8230; <a href="http://booksprung.com/heres-how-a-local-bookseller-tried-to-get-my-future-business">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>In my recent counter-tirade against the <a href="http://booksprung.com/the-biggest-threat-to-local-bookstores-crazy-booksellers-and-their-fanboys">emotional outbursts</a> that booksellers are frequently guilty of when they <em>should</em> be discussing retail strategies, I mentioned that the last time I contacted a local bookstore to offer feedback on what I want as a customer, I was ignored. I thought it might be nice to publish that email publicly, so you can see that I really wasn&#8217;t a jerk when I contacted the store, and that I seriously wanted them to know that I was ready to give them my business. </p>
<p>I sent it to them nearly three and half months ago, so I&#8217;m fairly certain they&#8217;re not going to respond at this point. To me, it&#8217;s a perfect example of how a local bookstore can fail at building a relationship with local customers who want to shop locally but prefer ebooks over print.</p>
<p>Here&#8217;s what I wrote:</p>
<blockquote><p>I briefly stepped into McNally Jackson this past Saturday, and although it was too crowded for my tastes, before I left I glanced over a couple of tables at the front of the store. I found a trade paperback of science essays titled Future Science that I wanted. </p>
<p>But here&#8217;s where the problem comes in, and why I&#8217;m writing to you: I wanted it in ebook format, because if I bought books in print these days I&#8217;d essentially turn into a third Collier brother. But I couldn&#8217;t figure out a way to buy it in ebook format while in your store. </p>
<p>I looked up at the register to see if I could ask about this option there, but there was a line of about five customers waiting to buy printed books. That&#8217;s great news for you, but not so much for me since I already wanted badly to get out of there.</p>
<p>I thought about asking the woman at the Espresso Book Machine, but she seemed busy, and not at a register.</p>
<p>I looked around for some sort of signage or instruction about how to buy a Google Books digital edition from within the store, and I couldn&#8217;t find it (maybe I overlooked it?)</p>
<p>So here&#8217;s what I did. I left the store, and literally before I crossed Mulberry Street I&#8217;d used my phone to buy the Kindle edition from Amazon.</p>
<p>Now to be clear, I didn&#8217;t buy the Kindle version because of price, or because I hate bookstores, or because I&#8217;m naive about the financially precarious state of indie booksellers. I&#8217;m pro-McNally Jackson, just not to the point where I&#8217;d buy a format I don&#8217;t actually want or need just to help a business I don&#8217;t own.</p>
<p>I wanted to share some thoughts about this with you:</p>
<ul>
<li>I wanted to buy the book right then, while it was fresh on my mind, not later (for instance not from your website when I finally got home hours later).</li>
<li>I&#8217;m not a Kindle fanatic. I know how to strip DRM and I can easily adapt most of my ebook purchases to suit my needs.</li>
<li>I&#8217;m price conscious but, unless there was a price difference of 50% or more on the Google Books edition over the Kindle edition, I would have bought the Google Books edition as a show of support for your store. (It turns out, the price for both digital editions was the same.)</li>
<li>It was the physical, face-to-face encounter with the trade paperback that prompted me to make the purchase, so I feel that you should have received that sale.</li>
</ul>
<p>So I&#8217;m at a loss as to how I can help support you. I&#8217;m a frequent book buyer, and I want to support McNally Jackson, but there&#8217;s no real place for me as a customer in your store right now so far as I can tell.</p>
<p>I realize I&#8217;m probably still in the tiny minority of your current customers, and this isn&#8217;t meant to be a rant. But if you can figure out a way to let people like me browser [sic] the merchandise and then leave your physical store with a digital edition instead of print, you&#8217;d be my first and pretty much only bookstore in Manhattan from now on. </p></blockquote>
<p>Here&#8217;s what I got in response: </p>
<blockquote><p>&nbsp;<br />&nbsp;<br />&nbsp;<br />&nbsp;<br />&nbsp;<br />&nbsp;</p></blockquote>
<p>And that&#8217;s why I don&#8217;t feel bad for buying my ebooks from online retailers that aren&#8217;t connected to this bookstore.</p>
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		<title>eReaderIQ improves Kindle deal alert service with new filters and categories</title>
		<link>http://booksprung.com/ereaderiq-improves-kindle-deal-alert-service-with-new-filters-and-categories</link>
		<comments>http://booksprung.com/ereaderiq-improves-kindle-deal-alert-service-with-new-filters-and-categories#comments</comments>
		<pubDate>Thu, 08 Dec 2011 17:20:28 +0000</pubDate>
		<dc:creator>Chris Walters</dc:creator>
				<category><![CDATA[deals]]></category>
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		<category><![CDATA[services]]></category>
		<category><![CDATA[alerts]]></category>
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		<guid isPermaLink="false">http://booksprung.com/?p=7231</guid>
		<description><![CDATA[Two days ago I noticed something new in the daily email I get from eReaderIQ. Actually, I noticed a couple of new things. The first was that suddenly the books were being organized according to genre, which makes it a &#8230; <a href="http://booksprung.com/ereaderiq-improves-kindle-deal-alert-service-with-new-filters-and-categories">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Two days ago I noticed something new in the daily email I get from eReaderIQ. Actually, I noticed a couple of new things. The first was that suddenly the books were being organized according to genre, which makes it a lot easier to skim. The second was this notice at the bottom:</p>
<p><img style=' display: block; margin-right: auto; margin-left: auto;'  src="http://booksprung.com/wp-content/uploads/2011/12/120811-001-ereaderiq-notice.gif" alt="" title="120811-001-ereaderiq-notice" class="aligncenter size-full wp-image-7232 scale-with-grid" /></p>
<p>I clicked through to the settings screen and was presented with this new (well, new to me) set of options. </p>
<p><img style=' display: block; margin-right: auto; margin-left: auto;'  src="http://booksprung.com/wp-content/uploads/2011/12/120811-001-ereaderiq-settings.gif" alt="" title="120811-001-ereaderiq-settings" class="aligncenter size-full wp-image-7233 scale-with-grid" /></p>
<p>I think it&#8217;s terrific. I&#8217;ve been a big proponent of <a href="http://www.ereaderiq.com/">eReaderIQ</a> for a while now, because it&#8217;s an effortless way for the average consumer to find Kindle deals. (For a similar service for iOS, try <a href="http://appshopper.com/">AppShopper</a>.) Unfortunately, eReaderIQ&#8217;s daily email has been losing its utility lately as more and more ebooks flood the Amazon store—the amount of chaff makes it harder than ever to find the occasional grain of wheat.</p>
<p>This morning, I opened my eReaderIQ email and smiled. It&#8217;s a lot cleaner and better organized, and a lot easier to see whether there&#8217;s anything worth grabbing.</p>
<p>(Photo: <a href="http://www.flickr.com/photos/peter_roberts/5334386342/">peterjroberts</a>)</p>
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