Last week, Amazon tried to train consumers to openly treat local retail stores as showrooms for Amazon merchandise. It was a ballsy but ethically shaky move; I believe customers who participated helped Amazon steal resources and sales from competitors for very little compensation. It was, at the very least, retail dirty pool. But then—even though [...]
A monopoly believes it is permanent
A monopoly believes it is a permanent fixture in its industry. An Internet e-commerce company worries obsessively that it can be destroyed at any time if it doesn’t stay fast and smart. The contrast between Amazon and big publishing could not be more stark.







